Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the standard shipping time for US orders?
We offer standard shipping across the US, typically taking 3-7 business days for delivery once your order has been processed.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a unique tracking number and a link to monitor your package's progress.
What is your return policy?
We accept returns on unworn and unwashed items with original tags attached within 30 days of purchase for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit.
Do you offer international shipping?
Currently, ZIMA DENTAL US focuses on serving our customers within the United States, but we are looking to expand to international shipping in the near future.